Itella 2012

 

Environmental responsibility

We develop the quality and coverage of environmental accounting continuously. We have performed environmental accounting for several years now, but the past year marked the first one during which we verified the relevant figures. The audit was carried out by PricewaterhouseCoopers Oy. The verified figures and the verification report are available on our website at www.itella.com/sustainability.

The most important standards applied in our environmental accounting are:

  • the WBCSD (World Business Council for Sustainable Development) Greenhouse Gas Protocol and
  • the GHG Inventory Standard for the Postal Sector, which includes more detailed instructions (derived from the protocol mentioned above) for the postal sector.

The scope of environmental accounting covers all of our Group's business operations and all countries of operation. The environmental impact of VR Transpoint's groupage logistics and PT Logistiikka has been taken into account for the period between October 1 and December 31, 2012.

Certified management systems

 
Certificate Share
Itella Mail Communications
Finland Post centers
ISO 14001 100%
Finland Logistics center
ISO 9001,
ISO 14001
100%
Finland Delivery outlets and offices
ISO 14001 100%
Finland Business and product development, sales, planning and support functions
ISO 14001 100%
       
Itella Logistics
Finland Service warehouses
ISO 9001,
ISO 14001
75%
Finland Service warehouses
TAPA FSR A 20%
Finland Domestic transport terminals
ISO 9001,
ISO 14001
40%
Finland Domestic groupage logistics, freight terminals, and related warehousing ISO 9001,
ISO 14001,
OH SAS 18001
100%
Norway Service warehouses and other operations
ISO 9001,
ISO 14001
100%
Denmark Service warehouses
ISO 9001,
ISO 14001
4%
Estonia Service warehouses and other operations
ISO 9001,
ISO 14001,
TAPA FSR A
100%
Latvia Service warehouses and other operations
ISO 9001,
ISO 14001
100%
Lithuania Service warehouses and other operations
ISO 9001,
ISO 14001
100%
Russia Service warehouses
ISO 9001 92%
Russia Service warehouses
ISO 14001 13%
       
Itella Information
Finland The outsourcing services of financial management and accounting, multi-channel processing of accounts payable and accounts receivable, and the B2B integration services of supply chains
ISO 9001 100%
Sweden Printing and mailing services and the B2B integration services of supply chains
ISO 9001,
ISO 14001
90%
Poland Printing, mailing, and digitizing services as well as the outsourcing services of financial management and accounting
ISO 9001 98%
Germany Outsourcing services of financial management and accounting
ISO 9001 100%
Lithuania Printing, cannin and archiving services as well as invoicing, financial management, and accounting services
ISO 9001 100%

We support the curbing of climate change

In the autumn, we joined the Climate Partners, a network established by the City of Helsinki and various business enterprises. In their commitments, the Climate Partners specify how they intend to curb climate change within their own, respective spheres of activity. The partners' commitments also include a promise to reduce greenhouse gas emissions by increasing the efficiency of their operations and by offering better products and services that help to curb climate change.

In addition to securing such commitments, the network aims to reinforce companies' competitiveness, locate new business opportunities, and promote cooperation among the networks' members. Together with companies, research facilities can create new and innovative solutions that develop societies that produce less emissions.

Since 2008, we have been a part of the energy efficiency contract concerning freight transportation and logistics. In addition to reducing vehicle emissions, the contract covers increasing the efficiency of properties' energy consumption.

Cutting vehicle emissions

Itella's delivery and transport fleet currently comprises over 4 000 vehicles, which cover around 170 million kilometers per year. We reduce the emissions of our vehicles by effective route planning, combining transportation, and training our staff how to drive economically. Such measures have proved to be very efficient in reducing fuel consumption. When replacing old vehicles with new ones, and the attendant costs, but also features related to the environment and energy efficiency, play a key role. We replaced natural gas with low-emission biogas at the end of 2011. We have made a commitment to increase the number of alternative vehicles to 40 percent by 2020.

In the fall, Itella Logistics became one of the first Finnish companies to introduce next-generation electric vans into its fleet. The properties of the first factory-made Mercedes-Benz Vito E-CELL electric vans are well suited for urban deliveries. The vans move silently and produce no carbon dioxide or other emissions. The operating range of the new electric van is approximately 130 kilometers on a single charge.

We have also taken electric mopeds into the use of mail delivery teams in different parts of Finland. Electric mopeds are nearly silent – a fact that increases both job satisfaction and environmental friendliness. Our aim was to increase the share of electric mopeds to 50 percent of our entire fleet of mopeds by 2012. Our success rate in this was reasonable, as the share of electric mopeds in our fleet rose to 48 percent by the end of 2012. Whenever possible, mail delivery is carried out on foot or on bicycles and electric bicycles. Only about half of all mail delivery routes are taken care of with the help of cars or vans.

Lighting accounts for a significant portion of our properties' power consumption

Studies have shown the lighting in our properties to be responsible for a substantial part of our electricity consumption. The runners-up in this respect are air conditioning and cooling. Based on such facts, our efforts in relation to energy efficiency are focused on increasing the efficiency of lighting and heating, plumbing, and ventilation. We also pay attention to users' habits. Thanks to the measures carried out in Finland during 2012, the electricity consumption of our properties fell by more than three percent and standardized heat consumption by nearly seven percent. The changes in the rates of energy consumption do not include the figures of VR Transpoint. Our energy-efficiency goal in Finland is to achieve two and three percent annual savings in electricity and heat, respectively.

In Russia, we kicked off the pilot phase of energy efficiency in November. The pilot phase will determine country-specific energy efficiency potentials, after which we can establish country-specific goals and targets.

We are in the process of building a new logistics center in Pennala, Orimattila. The center will be taken into use in early 2013, and will be fully completed by the summer of 2013. The center has been built according to the principles of green building, and employs the latest relevant technologies.

A major environmental accident involving our properties occurred in May, when a serious warehouse accident occurred in Itella Logistics' Shushary warehouse in St. Petersburg. A large part of the warehouse's shelving system collapsed. The accident damaged a significant portion of customer products, in addition to resulting in a need to carry out environmental protection and cleaning measures.

 Number of operating locations

Finland 705
Russia 21
Other countries
35
Total 761

A hundred percent carbon-neutral alternative

We are the world's first carbon-neutral postal services provider. Since February 2011, all of the products in our delivery range have been Itella Green products, carbon-neutral deliveries with no extra charge.

We calculate the carbon dioxide emissions of Itella Green services as part of our annual environmental accounting. Carbon dioxide emissions are reduced actively with internal measures. The remaining emissions are set off with funding to climate projects which help to reduce an equivalent amount of emissions elsewhere.

Products enter Itella's usual mail processing, meaning that the service does not introduce any new work phases, for example. By using Itella Green products, our customers can cut carbon dioxide emissions in the processes of their supply chain and also communicate to their customers that their operations are environmentally sound.


Itella's carbon diozide emissions

Carbon dioxide emissions relative to turnover

Electricity consumption in sorting centers

Fuel consumption in postal delivery